About Us

Address Our Mess is a professional specialty cleaning company that handles hoarding, clutter, sorting, removal and larger organizational projects. The company was started by Jeff Cohn and Josh Rafter after receiving calls asking for cleaning help and the removal of items in a home. But before “just jumping into” the hoarding clean up business, otherwise known as hoarding abatement, Jeff and Josh decided to make sure that Address Our Mess offered the best services by ensuring:

  • An emphasis on the psychological component of the hoarder
  • Compassion and non-judgment towards the hoarder by all employees
  • Continual training and education for all employees from top experts on all areas of hoarding
  • All vehicles do not mention hoarding or organizational services in order to protect the hoarder’s privacy
  • All employees pass all background checks, including criminal and drug related checks

Meet Our Leadership

Jeff

Jeff

Owner
Jeffrey has been with SI Restoration for 22 years and is IICRC certified restoration and cleaning procedures. He also holds a Certificate of Study in Chronic Disorganization from the Institute for Challenging Disorganization. Jeff has studied with many specialists in the hoarding field and has written valuable articles and research in the field of hoarding psychology.

Josh

Josh

Owner
Josh has over 10 years’ experience in cleaning and remediation industry. He has all basic IICRC certifications including his Advanced Structural Drying designation. Josh has been trained by Cory Chalmers from the show A&E ‘Hoarders’ on how to handle a hoarder and relieve pressure and stress from the situation.

Jennifer

Jennifer

Estimator
Jennifer has over 25 years of experience in the cleaning and maintenance industry. She has worked with Address Our Mess clients one on one to help them reach their personal goals for over 4 years. Her ability to relate to and understand our clients is invaluable.

As a mother of four, her ability to calmly and carefully work with families to meet their needs can't be matched. Her desire to exceed expectations makes her an asset to our organization.

Megan

Megan

Estimator
Megan specializes in dealing with clients especially those with massive amounts of clutter and hoarding tendencies. She has studied psychology and has dealt with many different situations. Megan is friendly, compassionate and trustworthy. She does not pass judgement on anyone and responds to any project with an open mind. Megan can advise you with any situation.

Alex

Alex

Operations Manager
Alex started working for AOM in 2014. She went from being the part-time admin assistant to Customer Service Rep and now the Operations Manager. Currently a student working on a BS degree in sociology and certifications in Challenging Disorganization. She enjoys executing any project from start to end.

Crew

Crew

Crews are different depending on location and scheduling. Our crews are typically small and consists of a Case Manager specifically chosen by your estimator and 1 or 2 laborers. The Case manager is a trained coach who will work by your side through the clean up process. Our employees have all passed thorough back ground checks.

Mission Statement: We clean up your life!

1700+ Happy customers and counting…