George and his crew took the intitiative to get everything done to our complete satisfaction before walking out the door Friday evening at the end of the third long day. Skipping lunch and rarely taking a break, they made us feel tired just watching their frenzy of activity. After initially walking through the project items and then taking care to cover or move furniture and carpet, all the wallboard holes were patched and carefully painted to match the existing color…we would like to register our appreciation for Eric and his crew who came out on short notice.
~ G. Schrenk. Maryland
I wanted to let you know that I received the package of some final items found in Jeff’s house. I know that Darnell was keeping his eyes open for special things, just in case. He had called me a few days after we left to tell me about the old, blown-up photo of Jeff in front of his newly bought house, from years ago. What a treasure, and I’m so glad to have it! There were many other precious photos and items. We so very much appreciate that they’ve all been sent to us!
~ S. Fitts. Maryland
I just wanted to thank you for the excellent work your crew did at our Roselle client’s apartment. I dropped by during the first day of clean up and I was so impressed with your staff, they were so quiet and gentle. Elie said that the foreman, Jerry, expertly handled our client who has a tendency to be very manic and agitated.
~ C. Kaiser. New Jersey
Just wanted to say your team, lead by Ben, did an excellent job at Mr.(Kept Confidential)’s house last week. They communicated every step of the way and accomplished a lot in a little bit of time. Its almost like Pete got a new house out of the deal!!
If you ever need a reference for any future work, I’d be happy to do so on your company’s behalf!!!
~ Stan R. Michigan
Hello Josh and Meagan, I want to thank you again for the good work your team did in helping us get my sister’s townhouse to a “legal” state. As you know, it was and is a stressful time for my sister and also for me. We didn’t quite know what to expect when we hired you but knew we had to do something. The assurances you gave me, Josh, when we spoke initially and all through the process, were carried out by Carlos and his team beyond our expectations. Those young men are the hardest working, most dedicated guys I have ever encountered. Their work is not pleasant work and the conditions they work under are horrific. Even so, they were ALWAYS extremely polite, kind, gentle and considerate of me and of my sister. They never appeared annoyed (even though I’m sure they were……) when my sister would change her mind about what to keep, what to get rid of, etc. Also, every time there was a new wrinkle in the process and I had to consult with my brother, they were very tolerant and helpful.
Again, I am amazed that they were able to accomplish all that they did during the 6 days they worked on Paula’s town house. My gratitude to them, and to you for providing such a service via such wonderful employees is profound.
~ Pam K. West Virginia
The fact that my husband and I live in Shanghai, China and needed to this done quickly made your teams efficiency even more vital.
We could not be happier with the result. You will more than likely be hearing from us again, should we encounter similar circumstances.
Please use me as a reference anytime at this email address. Again, we are so grateful that you were there!
~ Chuck and Mary M. Michigan
~ Gabe, Virginia
Let me start by saying the whole process from beginning to end was excellent and totally professional. This was a first time experience for my sister and I dealing with a relative that had past away and who also suffered from hoarding. Not once, from you Josh or your guys was there any hint of negativity or judgement in any way. We had a very short time in which to accomplish this job and we were met with a few obstacles, two of which were weather in that it poured for two of the days and co op rules that HAD to be adhered to. These facts did not deter the guys in any way as they adapted to any situation, ready to work and get the job done in the requested time. I would like to add that your foreman Danard (sp) in particular did an excellent job! He kept us apprised of every step whether it be they were running late due to weather or making sure we had seen something that might be of sentimental value that was possibly missed.
To you Josh and the team at Address Our Mess: Danard, Robert, Robert (there were two), Ben, Juan, and Alex, thank you and JOB WELL DONE!
~ Freddye, Washington DC
Thank you again for the fantastic job you and your team did for me. Words can not express the gratitude I have for all of you for giving me back my life. You will be happy to know the sign if off my door and I rented a rug doctor and the carpet stains are all gone. Also that flying bug spray I bought did the trick there are no more flies. The township health and fire officers were extremely impressed at the job you did and they asked who did the clean up. I provided them with your business information and they have you as a recommendation to others who are in needed of clean up services.
~ Karl, Pennsylvania
Dear Megan and Josh:
~Christopher, Pittsburgh, PA