Organizing and Sorting FAQS

Frequently Asked Questions about Organizing and Sorting.

What are your certifications?

Address Our Mess is a proud member of NAPO (The National Association of Professional Organizers). Our certified technicians are also trained and certified through Cory Chalmers, chief resident expert on the hit A&E television series Hoarders. While your clutter cleanup project may not be as extreme as cases featured on the television show, you can assure that our staff will be fully equipped and capable of handling all of your clutter cleaning services.

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Are you a professional organizer?

Our certified technicians are not individually certified through NAPO (The National Association of Professional Organizers). However, Address Our Mess is a corporate member of the renowned “Organizing Authority”. Each of our techs will complete your project based on the most current NAPO guidelines. Also, our techs have been trained and certified with A&E’s Cory Chalmers of Hoarders.
If your clutter cleanup project is complete and you are still worried about organizing in the future, Address Our Mess will gladly refer you to an individual who is NAPO certified.

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Do you throw everything away?

Address Our Mess helps you organize and sort all of your clutter. While throwing certain items away may be necessary, we will never come into a project with the intention of throwing every item away. Our technicians work very closely with you to ensure all of the items in your home are properly handled.

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What will you do if you find something of value?

Address Our Mess has a three step clutter cleaning process:

  • Keepsakes
  • Donations
  • Trash

Amongst the clutter are precious keepsakes and valuables. Our technicians will work intimately with you to ensure all of your valuables are accounted for and recovered. While sorting we will also offer you the opportunity to donate items that are no longer of use to you. Old clothing, toys, and books are popular items that tend to overstay their welcome within the home. When keepsakes and donations are set aside, we will also help you dispose of trash and unnecessary items in the home.

Please call us at the number above for assistance in hoarding clean up.

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Will you help me sort through every piece of paper in my home?

Absolutely! Our highly trained staff will provide you with the patience and diligence to make sure your sorting project goes just the way you intended. Every paper, every knick knack, every item will be sorted and handled accordingly. This is your project. You are in control.

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Do your employees keep my information confidential?

Address Our Mess will never share your information with anyone under any circumstances. Our staff will complete your project using unmarked vehicles, equipment and uniforms. They are trained not to discuss the details of any project to anyone under any circumstances. Our techs are kind, friendly and cater to your needs and questions.

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Do you perform background checks on your employees?

Yes. All of our techs undergo rigorous background evaluations before being hired with Address Our Mess. It is important that you feel comfortable with and confident in our staff during your clutter cleanup project.

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Is Address Our Mess insured and bonded?

Yes. Address Our Mess and our employees are fully insured, granting you peace of mind during your clutter cleaning project. A listing of certifications and insurance is available upon request.

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For more information about Address Our Mess, hoarding clean-up and other clean up services we provide, please call us at the phone number at the top of the page, 24 hours a day, 7 days a week, or fill out our contact form.